Refund policy

To request a return, you can contact us at mionartisansoap@yahoo.com with issues regarding your purchase. You will be contacted regarding next steps upon review.

You can always contact us for any return question at mionartisansoap@yahoo.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Upon review of your request, we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at mionartisansoap@yahoo.com.